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We do not own or claim to own our data center. We choose to keep our servers on with some of the most respected as well as redundant and reliable data centers in the world. We pay a much larger fee for managed servers so that we can concentrate more on our customers needs rather then handling the constant task of keeping our servers running optimal and staying connected to the internet. We handle 99% of our support ticket requests and utilize the fantastic management of our data centers technicians for the times that we are stumped on an issue and want to get our customers a fast resolution to the problem they are having. It is a win, win situation and we wouldn't have it any other way.

The connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allow easy reach to remote networks. It also allows intelligent routing decisions to be made; for example, if trying to reach a remote network which is on the Sprint network, there's no reason to send it out to UUNET first. This connection reliability helps make sure that your site is constantly on the net.

Mc Lean Virginia Data center


(Click image to enlarge)

General Data center Information

The Mc Lean, Va. data center is a tier-one facility, located in a building that provides well above OC-48 (2.5 gigabits per second) fiber-optic connectivity. This Data Center includes telco-grade racks and wiring facilities, as well as power backup and industrial-grade cooling facilities.

The NOC takes every precaution to ensure that the servers, lines and network equipment are as safe as possible from accidental or intentional harm. Entrance to the rack Mc Lean room/colocation facility is possible only through one secured location, with staffers on-duty 24 hours a day.

The NOC equipment rack room is situated in a physically secure building location, with industrial cooling systems augmenting the room's air conditioning for heat reduction. The node room is where the core routers, switches, and DSUs are located. All equipment is mounted on industrial CableTalk racks. Dimensions are 19 in. x 76 in. The racks themselves are highly insulated and impervious to electrical surges up to direct lightning strike shocks.

Data center Topology, Routing and Switching

  • Hosting: 10BT/Fast Ethernet to Gigabit Ethernet to Core Routers
  • Hosting: Advanced layer 4/5 switches and content caching
  • Cisco Catalyst 5500 Switches heart of Data Center Model
  • Access: Cisco 75xx Routers connected to DS3 or above at all POPs

Mc Lean VA. Data Center Network Architecture:

The Mc Lean Network Operation Centers (NOC) are designed in a robust LAN architecture to facilitate ease of maintenance and hands-on support while providing high-speed, low-latency connections. High-speed Dedicated Servers are connected via 10 Base-T or 100 Base-T Ethernet to a core Cisco Systems Catalyst 5500 switch. The core switch is directly connected via Gigabit Ethernet to high-end Cisco 7500-series backbone IP routers, which lead to multiple clear-channel 45 Mbps T-3, 100 Mbps FDDI or fiber OC-3 lines to the Internet.

The Mc Lean VA Data center also makes use of intelligent switches and Layer-4/Layer-5 advanced switching gear to provide Quality of Service (QoS) services. Each section of the Data center is also staffed 24 hours a day by on-site technicians from the Network Operations Center.

Core Network Routers:

The Mc Lean VA. Data center is proud to exclusively use Cisco Systems 7500 series routers for its backbone network.

The Cisco 7500 series is Cisco's premier high-end platform of multiprotocol routers, which include the Cisco 7505, the Cisco 7507, and the Cisco 7513. These systems combine Cisco Systems' proven software technology with exceptional reliability, availability, serviceability, and performance features to meet the requirements of today's most mission-critical internetworks. The Cisco 7500 series provides information system professionals with the flexibility they need to meet the constantly changing requirements at the core and distribution points of the internetwork.

The Cisco 7507 and Cisco 7513 feature dual high-speed Cisco Extended Bus (CyBuses). Network interfaces reside on modular interface processors, which provide a direct connection between the CyBus and the external network, and support any combination of ATM, channelized T3, Ethernet, Fast Ethernet, FDDI, IBM channel attachment, multichannel E1 and T1, HSSI, synchronous serial, Token Ring, and Packet OC-3 interfaces.

The Cisco 7500 series runs the industry-leading networking software, Cisco IOS software. Cisco IOS software assures robust, reliable internetworks by supporting both LAN and WAN protocols, optimizing WAN services, and controlling internetwork access. In addition, Cisco IOS software allows centralized, integrated, and automated installation and management of internetworks.

Core Network Switching Equipment:

The Mc Lean VA. Data center exclusively uses Cisco Catalyst 5500 switches. Cisco Systems' flagship Catalyst 5500 switches are the industry's most powerful switching solutions for high-performance LAN networks.

The series features a Gigabit Ethernet and ATM-ready platform offering users high-speed trunking technologies including Fast EtherChannel( and OC-12 ATM. The Catalyst 5500 also features a redundant architecture, dynamic VLANs, complete intranet services support, and media-rate performance with a broad variety of interface modules.

New functionalities in the Catalyst 5000 series support multiprotocol NetFlow Switching for scalable convergence of Layer 2 and Layer 3 switching, adding the benefits of multiprotocol, multilayer switching and other Cisco IOS network services. Interface modules for the Catalyst 5000 series support switched 10BaseT or 100BaseT Ethernet; flexible 10/100BaseT Ethernet, fiber-based Fast Ethernet, and Fast EtherChannel; Token Ring; CDDI/FDDI; ATM LAN Emulation (LANE); the Route/Switch module (based on the Route/Switch Processor for the Cisco 7500 router series); and future Gigabit Ethernet. Unique to the Catalyst 5500 platform are the ATM Switch Processor and ATM switch interface modules and port adapters

Pro-Active Network/Server monitoring:

Staff work is based on a combination of machines and operating systems, including BSD/OS, Solaris and Windows NT. The latter, in conjunction with the X-Windows capability of the UNIX machines, allows technicians to perform a great number of tasks alongside one another, and to lessen the amount of time spent on active monitoring and specific troubleshooting.

The monitoring programs go to work from those systems as well. A TCP/IP traffic monitor can send ICMP requests to all servers on our network more than once every two seconds. Running in conjunction with the ping routines are spiders that will briefly open multiple sockets on each server and check the machine's ability to receive mail, HTTP requests, FTP requests, NNTP traffic, and other forms of data.

In the event a port will not open or respond as expected, the program will call another routine that will remotely access the given server and restart the program. If the server's program again fails to respond properly, the routine will gather as uch information about the failure as possible and alert the NOC technicians on duty. The entire process takes less than fifteen seconds.

Data center Power Supply:

The Mc Lean Data center uses two levels of redundant power supply to ensure that its Internet services are not disrupted by electrical outages. In this manner, the Data center can provide power indefinitely in the case of a severe power outage. This system received a thorough workout during the hurricane that hit Mc Lean in 2003. The City was without power for several days while the Data center never experienced any downtime.

The first level of power redundancy support is an APC DP340E mainframe battery that activates in less than one tenth of a second after power loss. This battery, with an output of 40 kW/40 kVA at 3 x 280 volts, can by itself provide power to the Mc Lean Data Center for more than three hours.

The main line of defense against outage is an external SD060 liquid-cooled gas generator, a three-phase electrical generator operating at 225 amps. Within minutes of the APC battery activation, our generator is activated.

The combination of our APC mainframe battery and SD060 generator gives the McLean Data center essentially unlimited power capacity. The generator's gasoline tank is 80 gallons, and can be refilled while running. The generator, with fuel refillings, can run for approximately 12-14 days before its oil and oil filter need to be changed. Battery power can be used during the approximately 1-2 hour process of the generator oil change, and the generator can then be reactivated. In effect, this gives us unlimited uninterrupted power supply capability in its data center.

Data center Cooling:

The Mc Lean Data Center is cooled by Challenger 3000 Liebert air conditioning units, which offers 5 tons of cooling capacity in less than 7 feet of floor space. With 21 different installation configurations that provide maximum air conditioning flexibility, the Liebert units easily augment the building-controlled and auxilary air conditioning already in place in the NOC facilities.

 

Lansing Michigan Data center


The lansing Michigan data center has operated for over seven years as a provider of high performance web hosting solutions. Currently they served over 15,000 clients in 85 countries. They own the entire facility and their staff is highly trained, industry experienced, and professionally educated. This data center network has been designed to accommodate clients demanding the highest quality network performance.

There is a central focus on redundancy allowing this network to rapidly self-heal failures without interruptions to connectivity. The redundancy is multi-tiered with N+1 internal device elements as well as entirely redundant chassis allowing any routing device to fail without interrupting client data connectivity. All core routing and switching equipment is state of the art Cisco.

Tier-1 Premium Bandwidth Providers: Our Tier-1 Providers
Providing the highest quality Internet connectivity and performance is our top priority. Fitting with this we have exclusively selected premium Tier-1 bandwidth providers, ensuring minimal latency and excellent reach ability on a global basis. We are proud to feature direct connectivity with MCI/UUnet, Savvis/Cable & Wireless, and NTT/Verio. Our aggregate connectivity reaches an astounding 3,500+ networks just a single network away from our uplinks.

SBC Diverse Path OC-48 Fiber: OC-48 Flashwave 4500
Fiber connectivity to our facility is supplied by an SBC OC-48 diverse path fiber optic sonet ring. Featuring level 7 path diversity our sonet ring has multiple entry points into our facility as well as connectivity directly to multiple carrier offices. There is no shared physical path at any point in the entire sonet loop.

Cisco GSR 12000 Border Routers:Cisco GSR Routers
Our network connectivity begins at our border layer which connects directly to our Tier 1 service providers as well as our network core. Our reliance on multiple devices each with internally redundant systems ensures the highest levels of reliability. Each Cisco GSR is capable of independently routing 60 gigabits of data at wire rate while isolating any fault risk to each independent line card. Connections to the core are derived independently enabling yet another layer of redundancy and performance load balancing.

Cisco 6509 Sup720 Core Network :Cisco Sup720 Core
Our fully redundant network core handles bandwidth aggregation and routing for the entire network. Each Cisco 6509 Sup720 is capable of routing up to 400 million packets per second with a total capacity of 720 gigabits per second each. This layer is fully redundant with each unit possessing the ability to route the entire core in the event of a device hardware or software failure. Core failure recovery is a nearly instantaneous process and is fully automated by the self-healing core elements.

Cisco 3550 Distribution Switches Distribution To Servers
Final layer3 distribution to rack switches as well as VLAN segmentation is handled by Cisco Catalyst 3550 distribution switches. Each switch is capable of handling simultaneous wire rate data traffic for every port configured ensuring optimal performance and eliminating blocking potential to the core or individual rack switch. At the rack layer we utilize Hewlett-Packard Procurve switches to follow and further enforce VLAN segmentation protocols from the distribution layer as well as offer final customer network access.

Data center Power Systems Overview Powerware 9315 UPS
Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to our transfer switch junction which also connects to our power generation facilities. Our primary UPS is a 300kva Powerware 9315 featuring redundant battery cabinets and a full maintenance bypass allowing for service and upgrades without interruption of power to our servers.

Liebert Precision power distribution units handle final power transformation and distribution to racks.
Generator backup services are provided to our facility by a Cummins 313kVa Diesel Generator featuring over 24 hours
of autonomous runtime before requiring refueling

. Cummins Generator
Generator power is activated automatically in the event of a grid failure by the transfer switch. The intermediate load is capable of being handled for over an hour by the UPS, however this is not necessary as the generator is active and up to speed within 16 seconds of a power failure.

Facility General Environment:Data center Interior
This giant facility includes over 11,000 square feet of available space. Construction is built to surpass local building area codes and seismic requirements. Industry standard hard floors are covered with vinyl tile and overhead wiring systems are utilized for enhanced cooling and a more secure cable infrastructure. Data center access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which are strategically placed throughout the entire facility. Furthermore our facility external walls are concrete poured to a height of twenty feet.

Liebert 22 Ton AC Unit
Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

This data center is also a fully managed facility. Technical staff includes level 3 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum and system integrity retained with utmost urgency.

The bottom line here is that your website/s and critical e-commerce and database information is hosted on the most state of the art servers and connected to the most redundant and powerfull data centers in the world as well as utilizing the most premier bandwidth suppliers that money can buy. You can rest assured that your information is safe with us and we feel that once you give us a try, you will experience the way web hosting was meant to be.

 

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